Best Customer Solutions' staff averages over 20 years of experience in mainframe technical support, providing our clients with planning, installation and migration, implementation, outsourcing, and systems programming support on projects such as:

• Leading edge product installations.
• Standard product upgrades.
• DASD administration.
• Database design and tuning.
• Conversion of 3^rd Party products to IBM equivalents, to save software costs/support.
• Restructuring of data set/system layout to simplify it and make it more maintainable.
• System automation.
• System analysis and system tuning studies.
• Outsourcing of systems support and problem resolution.
• New technology applications, such as making CICS applications and data, or standalone DB2 data, accessible to the world wide web.

The BCS staff has worked with IBM System Centers and Development Labs on early product introduction programs, pre-announcement product reviews. Jim Schesvold is a co-author of the CICS Performance Guide, he has published several articles on Search390.com and this website, and he is the z/OS Migration Expert for Search390. We have experience with over 200 clients who use mainframe systems, providing a broad range of product implementations to base our advice and service upon.

Members of BCS participate heavily in technical education, technical conferences, and user group conferences (SHARE), and also maintain memberships in product User Groups such as the Wisconsin DB2 User's Group. In addition, we have access to IBM and Third Party product documentation through CDROMs and internet access, and we're a licensed user of IBMLINK, IBM Resource Link, Search390, SearchDatabase, SearchEBusiness, SearchStorage, and other technical support services.

Send mail to solution@mainframehelp.com with questions or comments about this web site.
Copyright © 2006 Best Customer Solutions, Inc.
Last modified: 06/13/2006