The BCS Firm-Long experience with mainframe software installation,conversion,upgrades,support

Company Overview

Best Customer Solutions, Inc., is an Information Technology consulting and contracting firm that specializes in IBM mainframe hardware and systems software, enterprise server technology, and mainframe connectivity to other Client/Server and e-business platforms. In particular, BCS excels in the installation, maintenance, outsourcing, technical support, and systems programming of mainframe systems software (z/OS, OS/390, CICS, DB2, DFSMS, VTAM, TCP/IP, etc.) and related 3^rd Party products (Omegamon, CA1, CICSCEMT, TPX, etc.). Best Customer Solutions is experienced in most aspects of the enterprise environment, and has worked with the following industries:

Banking
Education
Government
Insurance
Manufacturing
Paper
Process
Retail
Transportation

While the mainframe environment has been the core of our business for years, when Client/Server and then the Internet has emerged, we've been at the forefront of coupling those technologies with mainframe-based, critical business systems. BCS is always aggressively pursuing this new technology in the mainframe arena.

Company History

Best Customer Solutions was incorporated in 1993, in Plover, Wisconsin, and was immediately chosen to convert a batch-oriented print formatting product to an online, network printing product which ran under CICS. This conversion was completed on schedule, and was immediately implemented by an insurance company in Paris, France. This project set the standard for future projects, and as those projects were performed, the BCS staff created deliverables such as project plan Starter Kits and skills transfer materials which could be used in future, similar projects. During its existence, BCS has:

Performed IMS/DC to CICS conversions.
Provided 24x7 systems programming support to mid-sized mainframe operation.
Performed many z/OS, OS/390, CICS, and DB2 upgrades.
Performed a variety of z/OS and CICS Performance & Tuning Analysis.
Converted a tape operation from CA1 to RMM.
In general, performed the gamut of tasks required to support and enhance mainframe business systems.

Our vision of the future is to aid you in keeping the best of the technology you've implemented today, while seamlessly integrating it with the most appropriate new technology, maximizing the best of both old and new. At BCS, we view technology advancement as an evolution, not a revolution, whose ultimate goal is to maximize the value of Information Technology to your company.